Classroom-Based Training

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Tools and Fundamentals

Project Management Tricks of the Trade®

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This world-class course replaces the four to eight classes that other PM training companies recommend. Students learn real-world PM techniques, plus Tricks of the Trade® for dealing with issues that project managers face every day. In addition, students will share their real-world project experiences with other PMs in a variety of industries. Learn to translate the International Standards for Project Management into real-world project management technologies and real-world applications!

Duration: 3 Days – 8am-4pm
Contact Hours/PDUs: 21


PM Crash Course

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This 1-day course in real-world project management is perfect for people who are looking to get projects back on track, find easy-to-use tools that can make an immediate impact, or too busy to learn the fundamentals of project management. If you feel like you're winging it, running out of time or losing control, you need this one day of training to start managing your projects the RIGHT way!

Duration: 1 Day – 8am-5pm
Contact Hours/PDUs: 8


PM Crash Course for IT Professionals

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The course is specifically designed to include references, examples and exercises for project leads and team members working on IT projects. This one-day course in project management is perfect for people who are looking to get IT projects on track and find tools that can make an immediate impact. The course includes detailed training in the most crucial elements of project initiating and planning, as well as great survey of the other project management processes, tools and techniques.

Duration: 1 Day – 8am-4pm
Contact Hours/PDUs: 7


Business Analysis Fundamentals

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Whether or not your title is "Business Analyst", business analysis work is expected from project managers, quality assurance professionals, and pretty much everyone in the organization. It is a complex and broad discipline! This course outlines the critical tasks included in the business analysis profession, along with definitions and examples of the various requirements types. It will also cover key analysis techniques for eliciting, analyzing and presenting requirements.

Duration: 3 Days – 8am-4pm
PDs: 21


Agile Fundamentals

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Designed specifically for Agile project team members, product owners, project leaders and senior managers, this course offers project managers a firm grasp of the Agile approach as it relates to new product development. In addition, students will apply the fundamental models of Iteration Review and Iteration Retrospectives, and learn to utilize the concepts of Inspect and Adapt, Self Assessment, and Continuous Improvement. If you need to learn what is required to lead—or participate in—an Agile project within in your organization, this course covers Initiation thru Iteration, and everything in between!

Duration: 2 Days – 8am-4pm
Contact Hours/PDUs: 14


Managing Small Projects

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Project Managers and other professionals are asked to manage small projects every day. Often, an individual is managing several smaller projects at the same time. These projects require a more flexible, less formal approach to project management. Even business analysts, marketing analysts, and software developers are expected to manage their own projects, while also performing much of the project work as a key team member—or the ONLY team member.

Duration: 2 Days – 8am-4pm
PDUs: 14


Agile Team Boot Camp

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In this three-day course students will put Agile knowledge, skills, tools and techniques to work. The classroom will consist of simulations providing participants with the opportunity to practice Agile principles and processes working in a team setting. The instructor will drive each team through Agile processes from Vision down to Daily planning and execution. Anyone looking to learn the Agile and Scrum basics will benefit from this course. It is highly recommended that teams attend together to achieve the maximum benefits and leave the class with practical work product for their projects.

Duration: 3 Days – 8am-4pm
PDUs: 21


Introduction to Test-Driven Development

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The practice of Test-Driven Development (TDD) allows an agile development team to efficiently convert user defined requirements into a well-designed, fully tested working implementation that not only meets the business need, but will also be easy and safe to extend, maintain and enhance over time. Rather than spending weeks or months on an extended "design phase," agile teams use TDD to evolve and optimize their design and implementation over time, to meet the team's evolving understanding of the business requirements.

Duration: 2 Days – 8am-4pm
PDUs: 14


Creating a Winning Work Breakdown Structure

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This accelerated learning course will walk you through the process of preparing a Work Breakdown Structure (WBS) for your own, real world projects. Expanding upon the WBS content in our popular Project Management Tricks of the Trade class, you will learn the benefits of a WBS in project management, and practice creating several work breakdown structures with the help of the instructor and your classmates. You will also be given the opportunity to begin creating a WBS for your current real world project.

Duration: 1 Day – 8am-4pm
PDUs: 7


Business Analysis: A Critical Role on Projects

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This 4-hour course will define the two disciplines, as well as give students the opportunity to assess their personal skills as they relate to each role. The course will also offer specific suggestions for building strong PM/BA partnerships, and outline solutions for managing work when one person is assigned to perform both roles. Whether you are a Project Manager or Business Analyst—or both—this course will increase the value you bring to your organization!

Duration: ½ Day – 10am-2pm
PDUs: 4

Core Training

Tricks of the Trade® for Defining and Managing Requirements: A Six Step Process

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This unique 1-day course combines the requirements-related processes from the PMBOK® (Project Management Book of Knowledge) and the BABOK® (Business Analysis Book of Knowledge) into an easy, six-step process. In addition to Tricks of the Trade® for eliciting requirements, this course also offers over a dozen templates designed for obtaining BETTER requirements—as well as techniques for gaining cooperation from managers, customers and all stakeholders throughout the requirements process.

Duration: 1 Day – 8am-5pm
PDUs: 8


Handling Unrealistic Schedules

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Has your boss given you a project deadline that you believe is unrealistic? Did your sales team sell a project with a due date that you simply cannot meet? These might be common situations in the project management world, but they should NOT be happening… and now you can do something about it! This course will help you understand why this situation occurs, and will present real world solutions that you can implement immediately.

Duration: 1 Day – 8am-4pm
PDUs: 7


Project Estimating: Bullet Proofing Your Project Plan

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As a project manager, can you predict how long a project will take and how much it will cost? Are you competent in the specific techniques to create defensible duration and effort estimates? Do you estimate throughout the project life cycle, and properly communicate estimates as you go? This course will help you understand why project estimating mistakes occur, and will present real-world estimating solutions that you can implement immediately on current projects.

Duration: 1 Day – 8am-4pm
PDUs: 7


Developing High Impact Project Communications

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Do you experience communication-related problems on projects? Does your team struggle with knowing how, when, and what to communicate? Over 90% of what a project manager does is communication-related, and this 2-day course is designed for project managers, program managers, and team members who wish to improve communication effectiveness. This course goes beyond the basics to help project managers integrate all aspects of project communication for a high positive impact on project outcomes.

Duration: 2 Days – 8am-4pm
PDUs: 14


Tricks of the Trade® for Risk Management

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Rita Mulcahy's leading-edge risk management techniques are recognized by project management organizations around the world, including the Project Management Institute—which gave Rita the Professional Development Product of the Year award for her SIRK-KIT Risk Analysis Kit. Each student in this class will receive Rita's book Risk Management, Tricks of the Trade® for Project Managers—as well as additional course handouts and supplemental materials—for free as part of course registration.

Duration: 2 Days – 8am-5pm
PDUs: 16


How to Buy and Sell Almost Anything on a Project

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Are you often involved with contracts on projects? Are you having trouble getting work delivered from a project-related vendor? Do you feel uncomfortable dealing with legal documents, attorneys and contract language? Do you need to get more work? If so, this invaluable 2-day class designed by Rita Mulcahy—one of the world's leading experts with billions of dollars of contracting experience on private and public sector projects—is exactly what you need to master both buying and selling!

Duration: 2 Days – 8am-5pm
PDUs: 16


Eliciting and Modeling Requirements

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Regardless of the solution development approach being used (agile, scrum, waterfall, etc.) good quality requirements are a critical success factor for every project or business solution. Developed by certified business analysis professionals and aligned with the IIBA's BABOK® Guide, this 3-day course is designed for business analysts, project managers and agile professionals interested in improving their ability to elicit and analyze requirements—as well as present them to stakeholders.

Duration: 3 Days – 8am-4pm
Contact Hours/PDs/PDUs: 21


Effective Agile Requirements: Analyzing Beyond User Stories

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Agile methodologies take a unique approach to gathering and managing requirements—an approach that requires iteration, collaboration, visibility, continuous refinement and clearly defined roles. If you are looking for proven tools and techniques for collecting, analyzing, and prioritizing requirements on agile initiatives, this 2-day course will help you learn real-world agile requirements strategies you can begin using immediately.

Duration: 2 Days – 9am-4pm
PDUs: 12


Agile Estimating & Planning

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Agile planning processes balance the effort and investment in planning with the knowledge that the plan will evolve throughout the project. Agile planning and estimating happens at several levels—release planning, iteration planning, and daily planning. This course provides techniques and approaches for project estimation and planning that are consistent with the core principles of agile methods such as Scrum and Extreme Programming (XP). You will learn how to estimate using story points and ideal days, and how to use estimation techniques such as planning poker. You will learn how to plan and schedule an agile project, and how to monitor performance against the plan. You will apply what you learn in a series of activities that take you through the agile estimating and planning process.

Duration: 1 Day – 8am-4pm
PDUs: 7


Coaching Agile Teams

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This course teaches you how to effectively transfer knowledge to others in a way that builds their skills and confidence so that they can work more effectively on their own. In this course you learn and refine coaching techniques to apply with teams at different stages of group development and with various levels of agile skills and acceptance. Throughout this course you will practice making judgment calls, overcoming resistance to change, and applying the soft skills that are the essence of day-to-day coaching activities.

Duration: 1 Day – 8am-4pm
PDUs: 7

Best Practices and Specialty Topics

Tricks of the Trade® for Program Management

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Tricks of the Trade® for Program Management is designed for experienced project and junior program managers, PMO managers and senior managers looking to acquire a firm grasp of specific steps in the Program Management process—or of the entire process from beginning to end. In addition, because this course teaches students how to apply International Program Management standards in the real world, it can be taken as additional prep for people looking to earn a Program Management Professional (PgMP®) Certification.

Duration: 2 Days – 8am-5pm
PDUs: 16


15 Attributes of the Most Successful Project Managers

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Have you ever wondered what the difference between an average project manager and a great project manager might be? Is it experience, motivation, education, people skills—or something else? And if you could find out what these differences are and learn to apply them throughout your career as a project manager, would it be worth two days of your time?

Duration: 2 Days – 8am-4pm
Contact Hours/PDUs: 14


Tricks of the Trade® for Negotiation

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Understanding the negotiation process and creating a plan for all negotiations within a project are the keys to your success as a project manager. Learn to manage negotiations within a team environment, bypass critical deadlocks, interpret non-verbal communication, counter dirty tricks and games, and effectively say "no" with this invaluable 2-day class.

Duration: 2 Days – 8am-5pm
PDUs: 16


Facilitation Skills Workshop

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This facilitation skills workshop is designed for professionals working in project management, business analysis, traditional and agile development environments who are looking to help stakeholders more effectively communicate with each other. Being an excellent facilitator requires an understanding of human communication styles, a toolbox of techniques for working with diverse groups, and lots of practice, and this workshop leads students through the five essentials of effective facilitation: Purpose, Planning, Performance, Professionalism, and Practice—in a safe and positive environment!

Duration: 3 Days – 8am-4pm
Contact Hours/PDUs/PDs/CEUs: 21


Secrets of Dealing with Difficult Teams

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As many experienced project managers know, the biggest problem encountered on projects is not related to resources or budget or technology, but to people—more specifically, communication with people. Getting people to work as a unit instead of a group of individuals is both challenging and frustrating, especially when team members are chosen ad hoc or assigned by upper management.

Duration: 2 Days – 8am-4pm
PDUs: 14


Business Analysis Executive Briefing

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This briefing is designed for organizational executives, leaders and managers working to leverage the business analysis profession—with the goal of improving their business. Attendees will learn how other organizations have defined the role of the business analyst, as well as the differences between business analysis and project management activities.

Duration: ½ Day – 8am-12pm
Hours: 4


Test-Driven Development Workshop

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The practice of Test Driven Development (TDD) allows an agile development team to efficiently convert user defined requirements into a well-designed, fully tested working implementation that not only meets the business need, but will also be easy and safe to extend, maintain, and enhance over time. Rather than spending weeks or months on an extended "design phase," agile teams use TDD to evolve and optimize their design and implementation over time to meet the team's evolving understanding of the business requirements.

Duration: 3 Days – 8am-4pm
Hours: 21


Agile Product Owner Enablement

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Agile software development employs certain principles and practices that enable development teams to quickly build and deploy high quality software products. An example of one Agile practice is to establish the Scrum Product Owner role. The Agile philosophy is to approach the system under development as a holistic product, not a series of disparate projects. This course explores the responsibilities and expectations of the Product Owner role. Students will learn how a Product Owner can infuse business priorities, goals, and vision, into a development team and thereby build highly functional systems.

Duration: 2 Days – 8am-4pm
Hours: 14


Agile Team Enablement Workshop

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During this course, students will learn to apply the basic practices of any Agile approach, with a focus on Scrum. Participants will apply what you learn in a series of exercises that take you through project start-up, project/release planning, Sprint planning, and Sprint execution.

Duration: 3 Days – 8am-4pm
Hours: 21


Leading SAFe

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In this two-day course, attendees will gain the knowledge necessary to lead an enterprise agile transformation by leveraging the Scaled Agile Framework, and its underlying principles of lean thinking and product development flow. Students will leave with an understanding of how the principles and practices of the framework support Lean- Agile Programs, Scaling Agile, Lean-Agile Program Portfolio Management and Scaling Leadership.

Duration: 2 Days – 8am-4pm
Hours: 14

Certification Prep Courses

PMI-ACP® Exam Prep Course
(3 days)

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This accelerated learning course is designed to help you prepare for the new PMI-ACP® Agile Certified Practitioner exam—and gain the most understanding with the least amount of study. Developed by a five-person team including four members of the PMI-ACP® Steering Committee, this course is designed to decrease your after-class study time from hundreds of hours to less than 40.

Duration: 3 Days – 8am-4pm
Contact Hours: 21


PMP® Exam Prep Course
(2 days)

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This accelerated learning course is designed to help you prepare for the PMP Exam—and gain the most understanding of project management with the least amount of study. Developed by Rita Mulcahy, this course is designed to decrease your after-class study time from hundreds of hours to less than 40.

Duration: 2 Days – 8am-5pm
Contact Hours: 16


Accelerated PMP® Exam Prep Course
(4 days)

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This intensive 4-day course is designed to prepare you for the PMP exam in a fun and effective manner—with minimal required studying after class! In addition to unique games and activities, there are exercises and techniques designed specifically to increase both learning and knowledge retention, giving students not only the knowledge they need to pass the exam in only four days, but also to become a better project manager—without rote memorization.

Duration: 4 Days – 8am-6pm
Contact Hours: 40


PMP Combo: PM Tricks of the Trade® + 2-Day PMP® Exam Prep

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This combination course is specifically designed for project managers who need exam preparation training AND a refresher on project management fundamentals. It entails five consecutive days of training and two exceptional courses.

Duration: 5 Days – 8am-4/5pm
Contact Hours: 37


CAPM® Exam Prep Course
(2 days)

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This accelerated learning course is designed to help you prepare for PMI's Certified Associate in Project Management (CAPM®) Exam—and gain the most understanding of project management with the least amount of study. Developed by Rita Mulcahy, this course is designed to decrease your after-class study time to less than 40 hours.

Duration: 2 Days + 7 Online Hrs – 8am-5pm
Contact Hours: 23


CBAP®/CCBA® Exam Prep
(3 days)

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This course is designed to help you prepare for the Certified Business Analysis Professional exam (CBAP®) and the Certificate of Competency in Business Analysis exam (CCBA®), both offered by the International Institute of Business Analysis (IIBA®). Developed by training industry founder Barbara A. Carkenord, this course will improve your business analysis skills, help you gain the most understanding of exam concepts, and significantly decrease after-course study time.

Duration: 3 Days – 8am-4pm
PD Hours: 21

Interested in Bringing a Training Course to Your Organization?

Contact Ken Mulcahy at (952) 846-4484 x410 or complete our Information Request Form.


Looking to Purchase Self-Study Products in Bulk?

Contact Customer Service at
952-846-4484 or via email at info@rmcls.com for more information.